UK and International based orders will be sent with Royal Mail or Parcel Force. When your order is dispatched you will receive a confirmation email and tracking number.
Unfortunately these companies will not provide insurance for any parcels containing glass. I am happy for any such items to be collected in person from my North London studio. I will also happily provide a quote from a professional arts shipping company that does include insurance with there service (but please be aware this can be an expensive option).
All items will be packaged with the greatest care and are throughly checked before posting. Ruth Parker is not responsible for any damages incurred by Royal Mail or Parcel Force. Once the product has been dispatched to the delivery service by the seller, the risk of loss passes to the customer.
Please feel free to contact me with any questions you may have.